Gupshup’s Superagent Could Either Be the Way Forward for CX’s Growth, or an Addition to the Sprawl
Ciente Editorial Team
April 15, 2026
Building for CX has always been challenging. There are too
ABM vs Inbound Marketing for Enterprise SaaS: You’re Asking the Wrong Question
Ciente Editorial Team
April 14, 2026
Enterprise buyers don’t follow a single funnel, so why does
Community Building in B2B SaaS: Guiding More than Emotions in Buyers
Ciente Editorial Team
April 14, 2026
No one tells your story better than your customers. All
CX Management: Understanding Your Customer’s Flow
Ciente Editorial Team
April 13, 2026
CX management has been reduced to a checklist of channels.
Masayoshi Son’s Key to Racing Ahead: SoftBank Moves into the Physical World
Ciente Editorial Team
April 13, 2026
SoftBank is moving past the screen to build AI that
Your Enterprise SaaS Marketing Playbook is Driving Buyers Away
Ciente Editorial Team
April 13, 2026
Most enterprise SaaS marketing is a performance. Marketing teams hit